Please customize these FAQs to match the specific nature and focus of your trading company in Singapore.
What is your trading company's main focus?
Our trading company specializes in [mention your main focus, e.g., electronics, textiles, agricultural products, etc.].
Where is your company located?
EASTBAY TRADERS PTE. LTD. is ACRA-registered entity that has been operating for 3 years 8 months in Singapore since its incorporation in 2019.
Officially, EASTBAY TRADERS PTE. LTD. is registered as Exempt Private Limited Company with its address 200 JALAN SULTAN, #10-10, TEXTILE CENTRE, Singapore 199018
What are the countries you trade with?
We have a global reach and trade with various countries.
Do you offer wholesale or retail services?
We primarily focus on wholesale services, catering to businesses and distributors. However, we might offer retail services for specific products as well.
Can individuals buy products directly from your company?
While our main clientele is businesses and distributors, we might have certain products available for individual purchase. Please contact us for more information.
How do I place an order?
You can place an order by contacting our sales team at +601123640729 or through our online ordering system on our website.
What is the minimum order quantity (MOQ)?
The minimum order quantity varies depending on the product. Please inquire with our sales team for specific product MOQs.
What payment methods do you accept?
We accept various payment methods, including bank transfers, credit/debit cards, and other electronic payment methods. Our sales team can provide more details.
How do you handle shipping and delivery?
We work with reputable shipping partners to ensure timely and secure delivery of goods. Shipping costs and delivery times may vary based on the destination and order size.
Do you offer customization for products?
Depending on the product, we might offer customization options. Please discuss your requirements with our sales team to explore possibilities.
What is your return and refund policy?
Our return and refund policy varies based on the product and circumstances. Please refer to our terms and conditions or contact our customer service for detailed information.
Are your products compliant with relevant regulations and standards?
Yes, we ensure that our products meet all necessary regulations and standards in the respective industries. We prioritize quality and compliance.
Can I request samples of your products?
Yes, we often provide samples for potential clients. Please contact our sales team to discuss sample availability and shipping arrangements.
Are you open to forming partnerships or collaborations?
We are open to exploring partnerships and collaborations that align with our business objectives. Feel free to reach out to discuss potential opportunities.
How can I stay updated on your new products and offerings?
You can subscribe to our newsletter on our website to receive updates about new products, promotions, and company news.